查特查特 - 隐私政策 | ChatChat Privacy Policy

生效日期：2026 年 3 月 8 日

感谢您选择使用「查特查特」（以下简称"本应用"）。本应用由 Chatchat Technology (HK) Limited（以下简称"我们"）开发和运营。我们非常重视您的隐私和个人信息保护，本隐私政策旨在向您清楚、透明地说明我们如何收集、使用、存储和保护您的信息。

一、我们收集的信息

1.1 您主动提供的信息

账号信息：当您注册或登录时，我们可能会收集您的用户名、电子邮箱地址或手机号码。
个人资料：您可以选择填写昵称、头像等个人资料信息。
用户内容：您在使用本应用过程中输入或上传的文字、图片、语音及其他内容。

1.2 自动收集的信息

设备信息：设备型号、操作系统版本、唯一设备标识符、语言设置等。
日志信息：应用崩溃日志、功能使用频率、访问时间等，用于改善用户体验。
网络信息：IP 地址、网络类型（Wi-Fi / 蜂窝网络）。

1.3 我们不会收集的信息

我们不会在用户不知情的情况下收集用户的通讯录、短信、通话记录或精确位置信息。

二、信息的使用

我们收集的信息将用于以下目的：

提供、维护和改善本应用的核心功能与服务；
验证身份、保护账号安全；
进行数据分析以优化产品体验；
向您发送服务通知、安全提醒或更新信息；
遵守适用法律法规的要求。

三、信息的共享与披露

我们承诺不会出售您的个人信息。以下情况下，我们可能会共享您的信息：

经您同意：在获得您的明确同意后，我们可能与第三方共享信息。
服务提供商：我们可能委托可信赖的第三方服务提供商（如云服务、数据分析）来协助运营，他们仅在必要范围内访问您的信息，并受保密义务约束。
法律要求：当法律、法规、法律程序或政府机关要求时，我们可能会披露您的信息。

四、信息的存储与保护

您的信息将存储在安全的服务器上，并采用行业标准的加密技术进行传输和存储。
我们将在实现本隐私政策所述目的所需的最短期限内保留您的个人信息，除非法律要求或允许更长的保留期限。
尽管我们采取了合理的安全措施，但互联网传输并非百分之百安全。如发生安全事件，我们会按照法律要求及时通知您。

五、您的权利

根据适用法律，您可能享有以下权利：

访问权：查看我们持有的关于您的个人信息。
更正权：要求更正不准确或不完整的信息。
删除权：要求删除您的个人信息（在法律允许的范围内）。
撤回同意：您可以随时撤回之前给予的同意，但不影响撤回前的处理行为的合法性。
注销账号：您可以在应用内申请注销账号，我们将按照法律规定删除或匿名化处理您的信息。

六、未成年人保护

本应用不针对 13 岁以下的儿童。如果我们发现在未经监护人同意的情况下收集了不满 13 岁儿童的个人信息，我们将尽快删除相关信息。如果您是监护人并认为您的孩子向我们提供了个人信息，请联系我们。

七、第三方服务

本应用可能包含指向第三方网站或服务的链接。我们对这些第三方的隐私政策不承担责任。建议您在使用第三方服务前阅读其隐私政策。

八、隐私政策的变更

我们可能会不时更新本隐私政策。更新后的政策将在本页面发布，并注明新的生效日期。对于重大变更，我们将通过应用内通知或其他适当方式告知您。

九、联系我们

如果您对本隐私政策有任何疑问、意见或要求，请通过以下方式联系我们：

公司名称：Chatchat Technology (HK) Limited
电子邮箱：ink@chatchat.space

Effective Date: March 8, 2026

Thank you for choosing ChatChat (the "App"). The App is developed and operated by Chatchat Technology (HK) Limited ("we", "us", or "our"). We take your privacy and the protection of your personal information very seriously. This Privacy Policy is designed to clearly and transparently explain how we collect, use, store, and protect your information.

1. Information We Collect

1.1 Information You Provide

Account Information: When you register or sign in, we may collect your username, email address, or phone number.
Profile Information: You may optionally provide a nickname, avatar, and other profile details.
User Content: Text, images, voice messages, and other content you input or upload while using the App.

1.2 Information Collected Automatically

Device Information: Device model, operating system version, unique device identifiers, language settings, etc.
Log Information: Crash logs, feature usage frequency, and access times to improve user experience.
Network Information: IP address, network type (Wi-Fi / cellular).

1.3 Information We Do Not Collect

We do not collect your contacts, SMS messages, call logs, or precise location data without your knowledge.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the core features and services of the App;
To verify your identity and protect account security;
To conduct data analysis to optimize product experience;
To send you service notifications, security alerts, or update information;
To comply with applicable laws and regulations.

3. Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent: We may share information with third parties after obtaining your explicit consent.
Service Providers: We may engage trusted third-party service providers (e.g., cloud services, analytics) to assist with operations. They access your information only as necessary and are bound by confidentiality obligations.
Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental authorities.

4. Data Storage and Security

Your information is stored on secure servers and transmitted and stored using industry-standard encryption.
We retain your personal information for the minimum period necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
While we take reasonable security measures, no internet transmission is 100% secure. In the event of a security incident, we will notify you in accordance with legal requirements.

5. Your Rights

Subject to applicable laws, you may have the following rights:

Access: View the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information (to the extent permitted by law).
Withdraw Consent: You may withdraw your consent at any time, without affecting the lawfulness of processing prior to withdrawal.
Account Deletion: You may request account deletion within the App. We will delete or anonymize your information in accordance with applicable laws.

6. Children's Privacy

The App is not directed at children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you are a guardian and believe your child has provided us with personal information, please contact us.

7. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before using their services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new effective date. For significant changes, we will notify you through in-app notifications or other appropriate means.

9. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

Company: Chatchat Technology (HK) Limited
Email: ink@chatchat.space

查特查特 隐私政策